WHAT DOES IT COVER? 

Damage and Theft

1.  Applies to all mobile phones owned by the primary account holder

2.  No pre-registration required

3.  Includes cracked screens, liquid spills, burglary and robbery

4.  Pays up to $500 per claim minus a $50 deductible

5.  Limit of 2 claims per consecutive 12-month period.

6.  Coverage for damage begins the first day of the calendar month following the benefit effective date; coverage for theft begins on the benefit effective date.

7.  Damages that occur during the waiting period are not covered

HOW DO I FILE A CLAIM?*

Easy Online Claim Form!

•  Contact your Program Sponsor, who will verify your eligibility and send you an online claim form to complete.

•  Go to the online claim form within 60 days of the loss or damage of your covered device.

•  Enter all the required information on the electronic claim form.

•  Provide all required documentation to the Benefit Administrator within sixty (60) days from the date of damage or theft of your eligible cell phone or your claim may be denied. 

•  Once all required documentation for your claim has been received, your claim will be reviewed. Upon approval, you should receive reimbursement within 5 to 10 business days.